bUgS oF a DEeBugGEr

Friday, September 30, 2005


PEOPLE WONDER WHY THE CALL CENTRE GUYS R PAID SO MUCH......FOR JUST BEING ON THE PHONE.TAKE A LOOK:Part 1: 1). Tech Support: "I need you to right-click on the Open Desktop." Customer: "Ok." Tech Support: "Did you get a pop-up menu?" Customer: "No." Tech Support: "Ok. Right click again. Do you see a pop-up menu?" Customer: "No." Tech Support:: "Ok, sir. Can you tell me what you have done up until this point?" Customer: "Sure, you told me to write 'click' and I wrote 'click'." ---------------------------------------- 2) Customer: "I received the software update you sent, but I am still getting the same error message." Tech Support:: "Did you install the update?" Customer: "No. Oh, am I supposed to install it to get it to work?" -------------------------------------------------- 3)Customer:: "I'm having trouble installing Microsoft Word." Tech Support:: "Tell me what you've done." Customer: "I typed 'A: SETUP'." Tech Support:: "Ma'am, remove the disk and tell me what it says." Customer:: "It says '[PC manufacturer] Restore and Recovery disk'." Tech Support:: "Insert the MS Word setup disk." Customer:: "What?" Tech Support: "Did you buy MS word?" Customer: "No..." -------------------------------------------------- 4).Customer:: "Do I need a computer to use your software?" Tech Support:: ?!%#$(welll pretend to smile) -------------------------------------------------- 5).Tech Support:: "Ok, in the bottom left hand side of the screen, canyou see the 'OK' button displayed?" Customer: "Wow. How can you see my screen from there?" -------------------------------------------------- 6) Tech Support: : "What type of computer do you have?" Customer:: "A white one."


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